Contact Us

How to reach us

The team reads and replies in English and French. Send questions in either language and the message will land with a real person who understands the context of online casino reviews in Canada.

Keep the message free of sensitive material. Never send passwords, banking details, payment card numbers, or copies of identity documents through any contact form. A form is not an encrypted channel, and a request for such information is a warning sign on any website.

Gambling help comes first

If you are struggling with gambling, the contact form is the wrong place to start. You need confidential support from people trained to help, not a review team. Look for responsible gambling resources in your province — most provinces fund helplines and counselling services that operate around the clock. Those services are free, private, and do not ask for personal financial data.

Self-exclusion tools are also available through provincial regulators. If you want to block yourself from a specific casino, contact the operator directly or use the exclusion program in your province. The review team cannot do that for you, and we will not pass your name along to anyone.

What the form is for

Use the form for factual matters about the site: a broken link, an outdated bonus term, a question about how we score a casino, or a correction to a review. If you spot an error in a payout table or a wagering requirement description, that is exactly the kind of thing we want to hear about.

We read every message, though replies take time depending on volume. Do not expect an instant answer — send the question and wait for a considered response rather than a rushed one.

For complaints about a casino operator, the form is not the right channel either. Go to the casino’s own support desk first, then to the provincial regulator if the issue stays unresolved. We cannot mediate disputes or act as a middleman between you and an operator.